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Genera vs Pet Sitter Plus: which suits a UK dog business?

GGenera25 October 20263 min read
Genera vs Pet Sitter Plus: which suits a UK dog business?

Pet Sitter Plus has served pet sitters and dog walkers since 2009, and day care teams use it too. If you walk dogs, run a daycare or do both, here is how it compares with Genera.

Sarah walking a pack of dogs, next to a note: walks, daycare, or both?

For a team of two, both cost £50 a month. Pet Sitter Plus adds 0.4% to every card payment, and Genera adds nothing. Genera also puts walks, home visits, daycare and sleepovers on one calendar, with collection routes on the £99 plan.

Side by side

Pet Sitter Plus against Genera. Team of two: £50 a month on both. Extra fee on payments: 0.4% on every card payment, against none. Owners pay by card through Stripe, against card or Direct Debit. Accounts: QuickBooks Online against Xero or QuickBooks. To try it: 30 days free on both, with every feature on in Genera.

Where Genera does more

Most dog businesses do more than one thing. A daycare takes sleepovers in the summer, a walker starts a puppy class, a groomer adds a day of daycare. Genera puts all of it on one calendar and one invoice, with each service set up the way you work.

  • Nothing added to payments. Owners pay into your own Stripe or GoCardless account, and the only fee is the card company's. Pet Sitter Plus adds 0.4% on top.

  • Card or Direct Debit. Owners can pay either way, where Pet Sitter Plus takes cards through Stripe.

  • Every service in one place. Walks, home visits, pet sitting, daycare, sleepovers, grooming and classes each get their own price and limit, on one calendar.

  • Collections and live tracking. On the £99 plan, Genera puts your stops in order and you can follow each driver live. The driver app shows each dog's address, key type, alarm code and care notes, and records the time of every pick up and drop off.

  • Daily limits. Set each day's limit to your licensed number. Once a day is full, new requests go on a waitlist for you to approve.

  • Your own app. Owners book and pay in an app with your logo and colours.

  • Xero or QuickBooks. Invoices go to either, where Pet Sitter Plus links to QuickBooks Online.

Worth knowing about Pet Sitter Plus

Pet Sitter Plus works out what each member of staff is owed, tips included, and records GPS check in and out on every visit.

Why dog businesses choose Genera

Sarah feeding three dogs, next to a note: built in our own daycare, and still used there every day.

Built in our own daycare. We have been shaping Genera in our own daycare, Duncan's Dog Co, since 2011. It kept the daycare running smoothly through planning battles and everything else the years have thrown at us. Now we have opened it up, so other daycares get the same system. The businesses using it have become a network, and each one has helped shape Genera, so it now fits all kinds of dog businesses and the way each one works.

Regular updates. We have added 140 improvements since June, 25 of them so far this October, and every one is listed on our What's New page.

Help to get started. When you join, you get a WhatsApp group with us. We help bring your owners across and set up your services, and the 30 day trial has every feature switched on, so you can see what you would use before you pay.

Moving across

If you use Pet Sitter Plus today, our guide to switching from Pet Sitter Plus shows what to export and how it comes into Genera. For the wider picture, see twelve systems compared.

Questions people ask

Does Pet Sitter Plus take a fee from payments?

Yes. Pet Sitter Plus adds 0.4% on top of the card company's fee on every card payment. Genera adds nothing.

Can Genera handle pet sitting and home visits?

Yes. Pet sitting, home visits and puppy visits are set up as services with their own price, times and places, on the same calendar as walks, daycare and sleepovers.

Read next. Read eleven walking apps compared, or see Genera for dog walkers.

Try it with your own dogs. Start your 30 day free trial with every feature switched on, or get in touch and we will show you round.

Sarah hugging a golden retriever, next to a note: try Genera with your own dogs, 30 days free with every feature switched on.

D

Duncan

Founder of Genera and owner of Duncan's Dog Co

Duncan has run Duncan's Dog Co, a licensed dog daycare in Surrey, since 2011. Genera is the software he built to run it, shaped by what actually works day to day, not theory.

Want to see Genera in action?

Start a free trial today and see how Genera can transform the way you run your pet business.

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