🐾 Built for how pet care actually works

One system for the way your daycare really runs.

Daycare, walking, grooming and boarding. Your services, your prices, your approvals, your Dog Bus, your team — and an app for owners with your name on it, all in one system built by a licensed daycare.

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Your Monday morning, whatever you run

app.generasoftware.com
GENERA
Dashboard
Bookings8
Owners
Messages
Pets
Reports
Team
Routes
Finance
Billing
Plans & Pricing
Daycare Finance
Switch Portal
Settings
Search pets and customers...
17
JM
Jess M.
Fernlea Dog Co
September 2026
Bookings & upcoming schedule
Admin0
Recurring0
Customer0
Total0
‹ Sept 2026 ›+ Create booking
MonthlyDailyScheduleMap
Mon
Tue
Wed
Thu
Fri
Sat
Sun
31
115 Bookings
12 Daycares
3 Walks
26 Bookings
4 Daycares
2 Grooms
35 Bookings
3 Sleepovers
2 Swims
418 Bookings
16 Daycares
2 Grooms
59 Bookings
6 Walks
3 Grooms
64 Bookings
4 Sleepovers
723 Bookings
17 Daycares
6 Walks
821 Bookings
18 Daycares
3 Grooms
920 Bookings
17 Daycares
3 Walks
108 Bookings
5 Grooms
3 Swims
1119 Bookings
15 Daycares
4 Walks
127 Bookings
5 Walks
1 Meet & Greet
134 Bookings
4 Sleepovers
1422 Bookings
17 Daycares
5 Walks
1519 Bookings
16 Daycares
3 Grooms
1620 Bookings
17 Daycares
3 Swims
179 Bookings
6 Grooms
3 Walks
1818 Bookings
14 Daycares
4 Walks
196 Bookings
4 Walks
2 Grooms
205 Bookings
5 Sleepovers
2121 Bookings
16 Daycares
5 Walks
2218 Bookings
15 Daycares
3 Grooms
2320 Bookings
17 Daycares
3 Walks
248 Bookings
5 Grooms
3 Swims
2517 Bookings
14 Daycares
3 Walks
266 Bookings
5 Walks
1 Meet & Greet
274 Bookings
4 Sleepovers
2822 Bookings
17 Daycares
5 Walks
2919 Bookings
16 Daycares
3 Grooms
3020 Bookings
17 Daycares
3 Swims
1
2
3
4
Services Daycare Walk Groom Swim Sleepover Meet & Greet

Why daycares switch

Bookings, your own app, invoicing and the Dog Bus: the jobs that eat most of the week, handled first.

BookingsEvery plan

Owners book themselves. You decide what's confirmed.

A 24/7 booking portal with your services, prices and rules built in. Requests land in one approval queue instead of your texts, DMs and voicemail — and nothing is confirmed until you say so, unless you've told it to auto-accept.

  • One queue for every booking and membership request
  • Auto-accept for the services you never need to check
  • Recurring bookings written into the diary a year ahead
  • Alerts for new bookings, new owners and membership requests
Branded owner appEvery plan

Your own app, under your own name.

Owners add your portal to their home screen and it opens with your logo, your name and your colour. It's where they request bookings and memberships, keep their pet's details current and settle invoices — and every request still comes back to you.

  • Your logo, name and brand colour, set once
  • Booking and membership requests, recurring days and pet details
  • Invoices, card payments and Direct Debit in the Billing tab
  • Opens from the home screen — no app store, nothing to build
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Invoicing & paymentsEvery plan

Invoices raise themselves. Direct Debit does the chasing.

Charges come off the bookings you actually took. Raise the month's invoices for every owner in one go, then let card payments and Direct Debit collect — with Xero kept in step if that's where your books live.

  • Every owner invoiced from real bookings, in one run
  • Card payments through Stripe, Direct Debit through GoCardless
  • See who's opened, who's paid and what's still owed
  • Credits and deposits taken off the next invoice automatically
Routes & driver portalThrive

Plan the Dog Bus once. Drivers run it from their phone.

Drag dogs onto morning and evening routes, optimise the stop order, and give each driver a portal of their own. Every stop ticks off as they go, so you always know which dog is on which Dog Bus — and who last had them.

  • Default routes for your regular runs, optimised in one tap
  • A driver portal with collection times, notes and one-tap check-offs
  • Live tracking, plus Google Maps, Waze and Apple Maps links

Running the day

Talking to owners, staying inside your licence, knowing who's in, and how each dog is getting on.

MessagesThrive

Every conversation in one place.

Owners message you from their app, drivers join the thread on the days they drive, and your whole team works from one inbox. It replaces three WhatsApp accounts, a personal phone and a Facebook page nobody checks.

  • Every reply signed by whoever sent it, with typing and read receipts
  • Drivers join the owner's thread on the days they drive
  • Broadcasts to every owner by push, with email for anyone who doesn't open it
The Genera staff inbox. Amanda asks if Milo can stay late, Jess from the daycare replies, Sam the driver joins the same thread to confirm the drop-off, and Amanda sees the final reply.
Capacity & DEFRAEvery planOnly on Genera

Stay inside your licence. Automatically.

Set a daily limit for each service and Genera holds you to it. Once a day is full, new bookings become waitlist requests for you to approve — so you never slip over your DEFRA-licensed numbers by accident.

  • A daily cap for every service, tied to your licence
  • Full days flagged on every calendar
  • Waitlist requests instead of accidental overbooking
app.generasoftware.com / settings / services
Daycare
Maximum bookings per day
Sleepover
Maximum bookings per day
Full Groom
Maximum bookings per day
Dog Walk
Maximum bookings per day
Swimming
Maximum bookings per day
FullDaycare, Fri 9 Oct · 2 waitlist requests
Save
Daily scheduleEvery plan

Know exactly who's in today.

The daily schedule is the control room: every dog, service, collection and drop-off for the day on one screen, with the booking button right there when someone rings.

  • Every booking for the day, in one list
  • Collections and drop-offs filtered out in a tap
  • Create bookings from the same screen
Assessments & report cardsGrow & Thrive

Scored in the yard. Read on the sofa.

Pick a template — first day, development, behaviour, health or swim — rate each question on a phone while the dog's in front of you, add photos, and send the owner a branded report card instead of a vague text.

  • Templates for first days, development, behaviour, health and swimming
  • Star ratings, staff notes and photos, saved as a draft until you're ready
  • A branded report card, emailed and kept in the owner's app

Running the business

The money, the records and the team behind them.

Finance & forecastGrow & Thrive

Know exactly where the money is.

What you've invoiced, what's still owed, what the diary is worth for the next six months, and what your team costs to run — on one screen, without a spreadsheet.

  • Invoiced, paid, outstanding and unbilled for any period
  • A six-month forecast from the bookings already in the diary
  • Salaries against revenue, so you know what the team costs
app.generasoftware.com / finance / forecast
Revenue Forecast
What the diary is worth, from bookings already taken
1m3m6m12mExport CSV
Projected over 6 months
£0
1,284 bookings · 71 dogs
Typical month
£0
Across the next six
Busiest month
£0
December
Revenue by monthConfirmed bookingsMembershipsAwaiting approval
Avg £8,740
OctNovDecJanFebMar
Pet records & complianceEvery plan

Every dog's details, ready when you need them.

Feeding notes, vet and emergency contacts, vaccinations, behaviour and incidents — kept against the dog, visible to anyone on your team, with a warning before a vaccination runs out.

  • Behavioural, logistic and health records kept together
  • Vaccination expiry warnings, with reminders when you choose
  • A booking activity log of who changed what, and when
app.generasoftware.com / pets / nala
NalaRuth E. · Daycare Mon, Thu
Vaccination expiring within 4 weeksBordetella expires on 22 Oct 2026.
Records
Notes and incidents logged for this pet.
+ Add Record
TypeDetailsDate
BehaviouralWary of new staff for the first ten minutes — let her come to you14/09/2026
LogisticLives on a school road — no collections between 8:20 and 9:0002/09/2026
Team & rotaEvery plan

Your team, sorted.

The weekly rota, time off and salaries — on every plan, whatever you pay. Know who's in, who's driving, and what everyone costs.

  • A weekly rota with each day's headcount
  • Holiday, sick and in-lieu requests with approvals and allowances
  • Hourly and salaried pay, totalled for the month

Also in the box

The rest of what comes with Genera, and what's on the way.

Every plan

Support that actually understands

UK-based support from people who've run a daycare. You get a human who knows what a wet Tuesday in November looks like.

Every plan

The small things that matter

Closed days and bank holidays blocked on every calendar, price books for legacy and loyalty rates, and credits and deposits taken off the next invoice.

In development

Marketing tools, on the way

Filling quiet days and bringing lapsed owners back. Still in development — included in Thrive, and it appears in your account as it ships.

Run the daycare you already built — without rebuilding your admin every week.

Bookings, your own owner app, invoicing, routes, messages, records and the rota — in one system built around real pet care.

Start your free trial