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Empower Your Pet Business Software with our All-In-One Solution

pet care management software

Learn More About Our Journey 

Genera was born out of necessity

For the past 10 years we have been developing our bespoke pet care business software to run our own business, Duncan’s Dog Co.  Genera has been the backbone of our journey from a small dog walking service to one of the longest-standing and five star licensed doggy daycares in the UK. 

Streamline Your Day to Day Effortlessly

Dog Walker at the Park
Genera Software Bookings Dashboard

A clear overview of your bookings. Access pet and client details, streamline schedules, simplify finances and manage your team, all in one place.

Dog giving a high five

How can Genera help your dog walking, doggy daycare, dog boarding & kennel business?

Pet Business Management Software

Genera is a comprehensive platform designed to streamline and simplify the day-to-day operations of your pet care business.  

All-in-One Solution

From managing pet profiles and client information to handling bookings, invoicing, and scheduling, Genera centralizes all aspects of your business in one secure, easy-to-use system.

Girl with Her Dog

Flexible Tools 

Whether you're a dog walker, pet sitter, or run a doggy daycare, Genera’s flexible tools are built to save you time and help you focus on what matters most—providing exceptional care to pets and clients.

Software Features

KEEP SCROLING

01

Comprehensive Pet & Customer Profiles 

Genera’s Pet and Customer Profiles feature allows you to easily store and access key information for both pets and clients. Track important pet details like breed, birthday, health records, and behavioral notes. For clients, you can store contact information and preferences, ensuring a seamless and personalized service experience. Additionally, you can upload health alerts, vaccination details, and behavioural assessments to keep clients updated on their pet’s progress.

client and customer profiles

02

Bookings

Genera's Bookings feature enables customers to easily book services through an optional customer portal that’s available 24/7. You can manage recurring bookings for regularly scheduled services, set service capacity limits, and even approve bookings where necessary. The system also tracks customer bookings, providing insights to optimize operations and improve the client experience.

Invoicing screenshot

03

Billing 

Genera's Billing features automate and simplify your financial processes. You can automatically charge customer credit cards, track payments made via cash or check, and raise bulk invoices with a single click. Set flexible billing dates (weekly, bi-weekly, or monthly), and manage cancellation charges for bookings within your set time frames. Plus, the system provides a snapshot of your income and business performance, helping you track revenue and growth effortlessly.

32%

44%

53%

21%

27%

04

Routing 

Genera's Routing feature allows you to create daily schedules with ease, optimising your team’s routes. A simple drag and drop feature, creating and adjusting your daily plans is flexible and effortless-right at your fingertips. managing your routes. It also helps your team navigate routes more effectively, giving you a competitive edge in managing time and resources efficiently.

32 dogs

7 routes

05

Staff Management 

Genera’s Staff Management feature helps streamline employee scheduling and tracking. You can integrate a staff calendar with bookings to plan work shifts and manage availability. Employees can easily submit holiday requests, and you can track sick days, ensuring efficient payroll processing. Additionally, staff profiles store key information like emergency contacts and working hours, keeping everything organized in one place. This system simplifies staff management, making it easier to plan and manage resources.

uk support

06

Support 

Genera's Support feature provides dedicated assistance from a UK-based team. Whether you're facing a technical issue or need help navigating the system, our team is always available to support you. We also welcome feature requests, ensuring the platform continues to evolve based on your needs. With full GDPR compliance and DEFRA compliance, we ensure your data is secure and that you're always meeting necessary regulations. Our reliable, cloud-based system is designed for seamless performance and accessibility, helping you run your business without interruptions.

defra compliant software

Hear from Our Satisfied Clients

Real Testimonials Real Results

Jess: Director

Duncans Dog Co 

"Genera has been an absolute game-changer for our business! It’s become the backbone of everything we do. They have saved us countless hours, allowing us to focus on growth rather than getting lost in the details. Genera truly understands what businesses need, and their support team is always there when we need them. We couldn’t imagine running our business without it!"

Katie: Owner

Pawesome Pals

"Genera has been instrumental in transforming the way we run our business. Its innovative features have helped us simplify complex processes, improve team collaboration, and boost overall efficiency. It’s now a vital part of our daily operations. I genuinely recommend it to any business looking to take their performance to the next level!"

Samantha: Owner

Paws Haven

Genera has completely revolutionised how we manage our business.  From scheduling client appointments to tracking pet health records and managing our team, everything is now seamless and stress-free.  Genera is truly a lifesaver for any pet care business!"
Woman With Dog

Get in Touch

We’d love to hear from you! Whether you have questions, feedback, or need assistance, our team is here to help.

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