30 sec
Make it look like yours
Your logo and colour on the portal your owners use. You'll find it in Settings, under Account, then Branding.
Getting started
Setting up Genera, with Becks
Becks from our team shows you round, one step at a time. Watch the whole thing now, or come back to the short videos below as you get to each step.
The full walkthrough · 18 min
One step at a time
Each of these is a minute or two, so you can watch the one you need and get straight back to it.
2 min
Adding a service
Daycare, sleepovers, grooms and anything else you offer. Go to Finance, then Plans & Pricing, and click Add Service.
35 sec
Your customer link
The link your owners use to sign up and book. It's in Settings, under Daycare Details, and you can make it short and easy to type.
30 sec
Getting paid
Connect Stripe or GoCardless, or add your bank details if your owners pay by transfer. It's all in Settings, under Payments & Integrations.
1 min
Bringing your owners across
Add owners one at a time, or import your whole list from a spreadsheet. Then invite them to the portal when you're ready.
1 min
A dog's profile
Everything about each dog in one place: their bookings, feeding, vet and emergency contacts, vaccinations and records.
1.5 min
Accepting bookings
When an owner asks for a day, you accept it, or decline it with a reason they'll see.
1.5 min
Your bookings at a glance
The monthly summary, recurring bookings, day notes, and the log that shows who changed a booking and when.
1 min
Memberships and pricing
Monthly or weekly memberships, prices that drop the more days a dog comes, and a dog's own agreed rate.
Stuck on something?
Use Get Support, the life-ring icon at the top of every page in Genera, or email help@generasoftware.com. A person will reply, usually within a day.